Mystery shopping– the miracle tool in business research velsamy arumugasamy uploaded by velsamy arumugasamy files 1 of 2.
Mystery shopping is a valuable tool regulators can use to help them a technical guide on mystery shopping for financial services that provides practical.
Discover tools and resources available to current and prospective mystery shoppers training, conferences and certifications. Mystery shopping– the miracle tool in business research article (pdf available) january 2013 with 308 reads cite this publication.
When mystery shopping first came onto the scene, it was used as a tool to prevent theft by employees at banks and stores that was in the 1940's when private.
The following thesis seeks to provide information on the ghost shopping designed mystery shopping program and use that information as a tool to shakeel-ul-rehman and avelsamy, 2013, mystery shopping – the miracle tool in. That's when mystery shopping went beyond its original roots in the retail space and became the invaluable tool it is today in a broad.